Terms and Conditions of use
These terms and conditions apply to your use of our website. We’ve made every effort to design our site to be useful, informative, helpful, honest, and even a little fun. Hopefully, we’ve achieved that — and we’d love to hear from you if there are improvements or changes that would make it even easier for you to find the information you need. You can share your suggestions through our Contact Page.
All we ask is that you agree to abide by the following Terms and Conditions. Take a few minutes to look them over because you automatically agree to them when you use our site. Naturally, if you don’t agree, please do not use the site. We reserve the right to make any modifications that we deem necessary at any time. Please continue to check these terms to see what those changes may be! Your continued use of the Tandex.com.au website means that you accept those changes.
THANKS AGAIN FOR VISITING!
Restrictions under these Terms and Conditions
Ownership of Online Materials
All Online Materials on the Tandex.com.au site are protected intellectual property and form part of our terms and conditions for using this website. This includes text, names, logos, trademarks, service marks, trade names, images, photos, illustrations, audio clips, video clips, and music. Tandex.com.au owns and controls all usage rights to these materials.
Permitted Personal Use
You may download Online Materials for your own personal, non-commercial use, provided you follow these terms and conditions and meet the following requirements:
- Keep all copyright, trademark, and proprietary notices intact.
- Do not modify the materials in any way.
- Do not use the materials in a manner that suggests an association with our products, services, events, or brand.
- Do not download large quantities of materials to any server, database, or personal device for later reuse or commercial purposes.
These rules help maintain the integrity of our content and ensure it is used responsibly.
Prohibited Actions
You may not copy, reproduce, republish, upload, post, transmit, or distribute Online Materials for any other purpose unless you receive written permission from us. In addition:
- Do not add, delete, distort, or misrepresent any content.
- Do not attempt to modify Online Materials in an unauthorised way.
- Do not try to bypass or interfere with any of our website’s security features.
These restrictions protect our intellectual property and ensure the site remains secure and reliable for all visitors.
Submitting Your Online Material to Us
Any remarks, suggestions, ideas, graphics, comments, or other information you send to Tandex.com.au through our site (except information protected under our Privacy Policy) becomes our property under these terms and conditions. This remains true even if this agreement ends later. Because these submissions become our property:
- We are not required to treat them as confidential.
- You cannot take legal action against us for using ideas you submit.
- We do not have to pay you—or anyone else—for using these ideas.
- We hold exclusive ownership of all current and future rights to any submission.
As a result, we may use your submission for any purpose that supports the goals and mission of Tandex.com.au, without compensating you or any third party. You are fully responsible for any material you submit. This responsibility includes ensuring that the content you send is legally, reliably, appropriately, and original, and that it complies with copyright laws. In short, the submission must be your own and comply with all relevant laws.
Limitation of Liability under These Terms and Conditions
General Limitation
Under these terms and conditions, Tandex.com.au is not liable for any damages or injuries that arise from your use of our site. This applies to all types of harm, whether direct or indirect. These may include, but are not limited to, issues caused by:
- using or being unable to use any site linked from ours/li>
- the site not performing as you expected
- errors or omissions on the site
- interruptions to site availability
- defects within the site
- delays in site operation or data transmission
- computer viruses, technical faults, or line failures
Types of Damages We Do Not Cover
We are not responsible for any form of damages, including:
- compensation for direct loss or injury
- damages that could reasonably result from a loss or injury (known as “consequential damages”)
- additional costs or losses that arise directly from an incident (known as “incidental damages”)
This applies even if we have been negligent or if our authorised representatives were advised that such damages might occur.
Legal Exceptions
Some state laws do not allow limitations or exclusions for incidental or consequential damages. If these laws apply to you, the above exclusions may not apply. In those situations, you may have the right to recover such damages under local legislation.
Maximum Liability
Regardless of the circumstances or legal theory involved—whether contract, negligence, or any other claim—our total liability to you will not exceed the amount you paid, if anything, to access our site.
Links to Other Sites
We may occasionally provide links or referrals to other websites. These links are offered for your convenience, but they should not be viewed as an endorsement, approval, or agreement with the information or resources found on those external sites. If you are unsure whether you are still browsing within the Tandex.com.au domain, you can check the URL in your browser to confirm whether you have moved to a third-party website.
Tandex.com.au is not responsible for the content, policies, or practices of any linked site. When we include a link or reference to another website, it does not imply that we operate, control, or are connected with that site, nor should it be interpreted as support or approval of the material found there.
If we approve a link to our website, it must not suggest in any way—either directly or indirectly—that you have received endorsement, sponsorship, or support from Tandex.com.au or from any of our employees, agents, or directors. Any implication of such support is not permitted.
Termination of These Terms and Conditions
These terms and conditions remains in effect until either party ends it. You may terminate it at any time by destroying all materials you obtained from any Tandex.com.au website, including any related documentation, copies, or downloads.
Tandex.com.au may also terminate this agreement at any time and without notice if we believe you have breached any of its terms. When the agreement ends, you must destroy all materials you have obtained from our site.
Please note that by making materials available on our website, we do not guarantee they will remain available. Tandex.com.au may remove, change, or discontinue any part of the site at any time and without notice.
Jurisdiction and Other Points to Consider
Compliance Outside Australia
If you access our site from outside Australia, you are responsible for complying with any local laws that apply to you under these terms and conditions.
Governing Law
These Terms of Use are governed by the laws of the State of Victoria, Australia. These laws apply to the creation, interpretation, and enforcement of this agreement as though all activities occurred entirely within Victoria.
Intellectual Property Protection and Legal Relief
If you violate or threaten to violate the intellectual property rights of Tandex.com.au or its affiliates, we may seek injunctive or other appropriate legal relief. This action may be taken in any state or federal court located in Victoria, Australia, and you agree to the exclusive jurisdiction and venue of those courts.
Dispute Resolution Process
For all other disputes, we will first attempt to resolve the matter through mediation in Melbourne, Australia, using a mediator we both agree on. Each party will share the mediation costs equally, not including individual legal fees.
If mediation does not resolve the dispute, we will submit the matter to binding arbitration in Melbourne, Australia. The final arbitration decision may then be filed with any court that has the authority to enforce it.
Updates to These Terms
Tandex.com.au may update these terms and conditions at any time by revising this page. The updated version becomes the full and complete agreement regarding the topics covered.
Exclusion of International Convention
For clarity, the United Nations Convention on Contracts for the International Sale of Goods does not apply to this agreement.







